Privacy Policy

Account Information

• name
• email address
• organization affiliation

Communication Data

When users send messages through the Service, the platform processes:

• messages
• attachments
• timestamps
• message routing data

Communication data is processed to deliver the Service and may be retained in compliance archives.

Platform Metadata

The Service generates operational metadata including:

• message delivery timestamps
• routing information
• feature usage signals
• device information
• connection patterns
• system performance metrics

Information may be used to:

• operate and maintain the Messenger platform
• detect abuse or security threats
• comply with legal obligations
• improve service functionality

Quavix may analyze platform activity and interaction metadata to improve the Service. Such analysis may involve aggregated or de-identified datasets. Message content is not used for analytics except where necessary for service delivery, security monitoring, or compliance archiving.

Communications transmitted through the Service may be retained to comply with legal or regulatory obligations. Such communications may be stored in compliance archives.

Quavix implements technical and organizational safeguards including:

• encryption in transit
• encryption at rest
• access controls
• audit logging

Quavix may generate aggregated or de-identified datasets derived from platform activity for purposes of improving the Service or developing analytics insights.

Quavix does not sell user communications or message content. Information may be shared with service providers that assist in operating the platform.

Quavix may update this Privacy Policy periodically.